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Itaú PJ Tutorial

Which credentials to use when connecting an Itaú Empresas business account: branch, account, password and CPF — the same used in Internet Banking.

The Itaú Empresas connector asks for:

  1. AGÊNCIA (branch)
  2. CONTA (account)
  3. SENHA (password) and
  4. CPF

🚩 These are the same credentials used in Itaú's Internet Banking and mobile app.

Important

If the master user does not have basic access ("acesso básico") in addition to full access ("acesso completo"), you should create an OPERADOR (operator) access that has basic access, so the connection can be completed successfully.

Agência and Conta (branch and account):

Senha (password):

CPF:

Best practices for a successful connection#

  1. Make sure this access has the "ACESSO BÁSICO" (basic access) option enabled.

  1. If the access does not have "ACESSO BÁSICO" (basic access) enabled, we recommend creating an "OPERADOR" (operator) access. Go to Área do cliente > Operadores e perfis (Client area > Operators and profiles) and click the Gestão de operadores (Operator management) link.